Understanding Installation Limits

The installation limits listed on the ProductChimp Pricing page indicate how many devices can have the ProductChimp mobile app or Chrome extension installed and actively connected to your account simultaneously.

These limits help ensure that each subscription is used according to the features and device allowances included in the selected plan.

Mobile App Installations

Mobile app installations refer to the number of smartphones or tablets that can have the ProductChimp app installed and logged in at the same time.

The ProductChimp mobile app is currently available for:

• Android devices through the Google Play Store

Chrome Extension Installations

Chrome extension installations refer to the number of separate Chrome browsers or computers that can have the ProductChimp Chrome extension installed and actively used under your account.

The extension can be downloaded directly from the Chrome Web Store and used on supported desktop or laptop devices running Google Chrome.

Installation Limits Breakdown by Plan

Your device limits depend entirely on the subscription tier you choose. Below is a breakdown of how many active installations are permitted for each package:

Starter Plan

• Phone app installs: 1 mobile device

• Chrome extension installs: 1 laptop/computer

Basic Plan

• Phone app installs: 2 mobile devices

• Chrome extension installs: 2 separate laptop/computer installations

Pro Plan (Most Popular)

• Phone app installs: 5 mobile devices

• Chrome extension installs: 5 separate laptop/computer installations

Teams Plan

• Phone app installs: 15 mobile devices

• Chrome extension installs: 15 separate laptop/computer installations

Note on Package Names: Depending on when you signed up, the Starter package limits may be referred to as the Getting Started package (allowing 1 mobile device and up to 2 Chrome installations on laptops in legacy contexts), and the Pro package limits may correspond to the Getting Serious package (allowing up to 5 mobile devices and 5 Chrome installations on laptops). Please check your active dashboard for your current exact limits.

For more information, check out ProductChimp's pricing page: https://productchimp.ai/pricing/ 

Where Can I Download ProductChimp?

You can download ProductChimp from the following platforms:

• ProductChimp Chrome Extension via the Chrome Web Store — download links are also available in the dropdown user menu (top-right of the website) and in the website footer.
• ProductChimp mobile app via the Google Play Store — a link to the Android install is also available in the user menu dropdown, the website footer, and on the mobile web version of the site.

FAQs

What counts as an installation?

An installation is a device or browser where the ProductChimp app or Chrome extension is installed and actively used with your account.

Can I install ProductChimp on a new device if I reach my limit?

Yes. You may need to remove or stop using ProductChimp on an existing device before installing and activating it on a new one, depending on your subscription limits.

Do mobile app installations and Chrome extension installations share the same limit?

No. Mobile app installations and Chrome extension installations have separate limits. For example, a Pro subscription allows up to 5 mobile app installations and 5 Chrome extension installations.

Can multiple team members use the same account?

This depends on your subscription plan and the number of installations included. Higher-tier plans such as Pro and Teams are designed to accommodate multiple users and devices.

Where can I view the latest installation limits?

The most current installation limits and plan details can always be found on the ProductChimp Pricing page.

Do installation limits affect scans or other usage allowances?

No. Installation limits only determine how many devices can use the ProductChimp app or Chrome extension. Scan limits and other usage allowances are separate features governed by your subscription plan.