How to clear cookies

Sometimes clearing your cookies and browsing history can resolve issues with ProductChimp.

To do this:

1. Close ProductChimp
2. Open the Chrome menu (three dots in the upper-right corner)
3. Go to Settings
4. Select Privacy and Security
5. Click “Clear Browsing Data” and choose a time range going back to when you last successfully looked up a product in ProductChimp
6. Close Chrome, then reopen it