If you're subscribed to the Starter package and have used all of your available searches, you'll need to wait for your search allowance to reset or upgrade your subscription for additional capacity. Starter plans include 200 searches per month, and the reset date depends on your billing type.
Understanding Plan Search Limits
Each subscription includes specific number of searches per month. Once all searches have been used, additional searches will not be available until your monthly allowance resets.
When Does My Search Count Reset?
Your search balance resets based on your subscription billing cycle:
Monthly Subscribers
If you're on a monthly Starter plan, your search count resets on your billing date each month.
Example:
- Subscription started on March 15
- Search allowance resets on the 15th of every month
Annual Subscribers
If you're on an annual Starter plan, your search count resets on the 1st day of each calendar month, regardless of your original purchase date.
Example:
- Subscription purchased on June 10
- Search allowance resets on July 1, August 1, September 1, and so on
Need More Searches?
If you require additional searches before your next reset date, you can upgrade to a higher ProductChimp plan.
To upgrade:
- Log in to your ProductChimp account.
- Follow the upgrade prompts displayed within the platform.
- Select the plan that best suits your needs.
- Complete the upgrade process.
You may also follow the detailed instructions here.
Pro-Rated Billing
When upgrading during an active billing cycle, you will only be charged a pro-rated amount for the remainder of the current billing period rather than the full plan price.
Frequently Asked Questions (FAQs)
How many searches are included in the Starter plan?
The Starter plan includes 200 searches per month.
What happens when I use all 200 searches?
Once you've used your monthly allocation, you must wait until your search count resets or upgrade your subscription to access additional searches.
How can I check if I've run out of searches?
ProductChimp will notify you when your search allowance has been exhausted and no searches remain available.
When will my search count reset?
- Monthly subscriptions: On your billing date each month.
- Annual subscriptions: On the 1st day of every month.
Can I get additional searches without waiting for the reset?
Yes. You can upgrade your subscription to a higher-tier plan to access more searches immediately.
Will I be charged the full amount when upgrading?
No. Upgrades are charged on a pro-rated basis, meaning you'll only pay for the remaining portion of your current billing cycle.
Where can I learn more about upgrading?
You can review the upgrade instructions here: How to Upgrade Your ProductChimp Subscription