You can cancel your ProductChimp subscription at any time from the Plans page — no charge is ever made after cancellation. Free trial users who cancel won't be charged at all and keep access for the remainder of their 14-day trial. Paid subscribers who cancel keep full access for the rest of their 30-day billing period, with no further charges after that.
Cancelation Steps
- Go to Plans in the top navigation.
- On your plan card, click the ⋯ (more options) button next to the Upgrade button.
- Select Cancel Plan from the dropdown.
- A Cancellation Scheduled confirmation will appear. You're done — no further action needed.
Free Trial vs Paid Plan: cancellation differences
| Free trial | Paid plan |
| Never been charged | Already paid |
Cancel any time during your 14-day trial and you won't be billed at all. Access continues until the trial's final day. | No refunds, but no future charges either. You keep full access for the remaining days of your 30-day billing period. |
In both cases: cancellation takes effect at the end of your current period. Nothing is cut off early, and you will not be charged again.
FAQs
How do I cancel my ProductChimp subscription?
Go to Plans, click the three dots ⋯ button on your plan card, and select Cancel Plan. You'll see a "Cancellation Scheduled" confirmation right away.
Will I be charged if I cancel during the free trial?
No. Cancel any time during your 14-day free trial and you won't be charged. Your access simply ends on the trial's final day.
What happens if I cancel after I've already paid?
No further charges are made. You keep full access for the rest of your 30-day billing period — you've already paid for that time.
When does the cancellation take effect?
At the end of your current period — the last day of your trial (14 days) or the last day of your paid billing cycle (30 days).
Can I still use ProductChimp after I cancel?
Yes, until your period ends. Trial users keep access for the remaining trial days; paid users keep access for the rest of their 30-day cycle.
How do I know my cancellation went through?
A "Cancellation Scheduled" dialog appears immediately after you cancel — no email confirmation needed.
Can I reactivate my plan after cancelling?
Yes. You can upgrade again at any time from the Plans page, before or after your period expires.