You can cancel your ProductChimp subscription at any time from the Billing page — no charge is ever made after cancellation. Free trial users who cancel won't be charged at all and keep access for the remainder of their 14-day trial. Paid subscribers who cancel keep full access for the rest of their 30-day billing period, with no further charges after that.
Cancelation Steps
- Click your account name in the top-right corner, then select Billing.
- On your current plan card ("YOUR PLAN"), click the ⋯ (3 dots) button next to the Current Plan button.
- Select Cancel Plan from the dropdown.
- A Cancellation Scheduled confirmation will appear. You're done — no further action needed.
Free Trial vs Paid Plan: cancellation differences
| Free trial | Paid plan |
| Never been charged | Already paid |
Cancel any time during your 14-day trial and you won't be billed at all. Access continues until the trial's final day. | No refunds, but no future charges either. You keep full access for the remaining days of your 30-day billing period. |
In both cases: cancellation takes effect at the end of your current period. Nothing is cut off early, and you will not be charged again.
FAQs
How do I cancel my ProductChimp subscription?
Go to Plans, click the three dots ⋯ button on your plan card, and select Cancel Plan. You'll see a "Cancellation Scheduled" confirmation right away.
Will I be charged if I cancel during the free trial?
No. Cancel any time during your 14-day free trial and you won't be charged. Your access simply ends on the trial's final day.
What happens if I cancel after I've already paid?
No further charges are made. You keep full access for the rest of your 30-day billing period — you've already paid for that time.
When does the cancellation take effect?
At the end of your current period — the last day of your trial (14 days) or the last day of your paid billing cycle (30 days).
Can I still use ProductChimp after I cancel?
Yes, until your period ends. Trial users keep access for the remaining trial days; paid users keep access for the rest of their 30-day cycle.
How do I know my cancellation went through?
A "Cancellation Scheduled" dialog appears immediately after you cancel — no email confirmation needed.
Can I reactivate my plan after cancelling?
Yes. You can upgrade again at any time from the Plans page, before or after your period expires.
For more questions, don't hesitate to contact our support via the Support widget at the bottom-right corner.