Learn how to check your ProductChimp subscription plan status and find out exactly when your next payment or renewal date is scheduled using the Subscription & Billing dashboard.
Step-by-Step Guide
- Log In to Your Account: Go to the ProductChimp platform and sign in with your credentials.
- Navigate to Plans: Click on the Plans tab located in the top navigation bar.
- View Subscription & Billing: On this page, you will see a detailed breakdown of your current plan (such as the Team Plan), your plan's progress, and your usage statistics.
- Locate Renewal Information: Look at the top right section of your main plan card. This section prominently displays your billing details:
Plan Cost: The total price and billing frequency (e.g.,
948.00 USD / per year).Status Tag: A yellow badge indicating your current status (e.g.,
ACTIVE).Automatic Renewal Date: Directly below the price, a message will state exactly when your billing cycles.
Frequently Asked Questions (FAQs)
When will my ProductChimp subscription renew?
Your subscription will automatically renew on the exact date listed under the price section in your Subscription & Billing dashboard. For trial users, this is the day immediately following your "Free Trial Final Day."
Where can I see what features are included in my plan?
On the same Plans page, look at the "What You Get" sidebar on the right. It outlines your active allocations, such as the number of allowed sessions, saved settings, and support options.
Can I change or upgrade my plan before the renewal date?
Yes. You can click the Upgrade button on the Subscription & Billing page to change your plan. Please note that downgrades & cancellations take effect after the current billing period ends while upgrades are immediate.
Who can I contact if I have questions about my bill?
If you notice discrepancies or have specific billing questions, click the "Support" widget on the bottom right of the page to connect with ourp support team.