Need to get back into ProductChimp? Just log into any of our platforms with your old credentials, pick a pricing plan, update your billing info, and you're good to go instantly—no waiting for a confirmation email.
Welcome back! We are thrilled to have you returning to ProductChimp. Whether you took a brief break or are kicking off a brand-new project, getting your account up and running again is a quick, seamless process.
Because we keep your account configuration intact for a period after cancellation, you can pick up right where you left off. Here is exactly how to reactivate your subscription.
Step-by-Step Reactivation Guide
You don't need to navigate a complicated account recovery process to rejoin. You can handle your reactivation directly through any of our official platforms.
Log In: Open the ProductChimp Web App, launch our Chrome Extension, or open the Android Mobile App. Enter your existing login credentials (the email and password you used previously).
Choose a Plan: Upon logging in, you will automatically be directed to our subscription page. Review our current packages and select the one that best fits your team's current needs.
Update Billing Details: Enter your current payment information to secure the subscription.
Start Using ProductChimp: As soon as your payment processes, your account status updates immediately. You can dive straight back into your dashboard—no activation or verification email is required.
Frequently Asked Questions (FAQs)
Do I need to wait for a confirmation email before I can use the tool?
No. ProductChimp activates your access the exact moment your billing details are submitted and approved. You will not receive a separate "activation" email to log in.
Can I reactivate my account using the mobile app?
Yes! You can complete the entire reactivation and billing process natively through the Android Mobile App, the Web App, or via the Chrome Extension.
Will my old data and project history still be there?
Yes. Logging in with your existing credentials connects you directly to your historical account data, allowing you to resume your work immediately.
What if I forgot my old password?
If you can't remember your credentials, just click the Forgot Password link on the login page of any ProductChimp app to reset it before proceeding with the reactivation steps.