This guide provides step-by-step instructions on how to manage your subscription, view your plan status, and properly cancel your paid account through the ProductChimp web dashboard.
Deleting the mobile app or browser extension from your device will not cancel your subscription. Your subscription will remain active and you will continue to be charged unless you officially cancel it online via your Account's Plan page > Subscription & Billing section.
Managing Your Subscription and Billing
To view your current plan details, track your trial progress, or make changes to your account, you need to access your Subscription & Billing dashboard.
Step-by-Step Cancellation Guide
If you decide to cancel your subscription, you must do so directly through your account settings. Follow these steps:
Navigate to Billing: Log into your account and go to the Plans page, then select the Subscription & Billing section.
Locate Plan Actions: On your main plan card (next to the "Upgrade" button), look for the three-dot menu button (...).
Cancel the Plan: Click the three-dot button to open the dropdown menu, then click on Cancel Plan.
ℹ️ Note on changes: Any changes or cancellations made to your plan will take effect after the current billing cycle or trial period concludes.
Frequently Asked Questions (FAQs)
If I delete ProductChimp, does that cancel my subscription?
No. Deleting the mobile app or browser extension from your device will not cancel your subscription. Your subscription will remain active and you will continue to be charged unless you officially cancel it online via your Account's Plan page > Subscription & Billing section.
How much does the Pro Plan cost, and when am I billed?
The Pro Plan is priced at 324.00 USD per year. If you are on a free trial, your automatic annual payment will begin immediately after the Free Trial Final Day (for example, if your trial ends on Apr 23rd, payment starts automatically on Apr 23rd).
Where can I see how many searches I have used?
You can track your usage directly on the Subscription & Billing dashboard. It features counters that display both your Searches this month and your Searches all time.